Reference

Terms & Conditions that protect your play

Q: How do I request changes to these terms or report a breach?

Contact support@zorototolink.app or use the in-account Help & Terms tool to report concerns. Formal complaints about policy breaches can be escalated to our compliance officer. We respond to all complaints within 14 business days.

When you open an account on zorototo link, you agree to the rules that keep your wallet, identity and gameplay safe.

Account ownership & verificationDeposit and withdrawal rulesLive play and sportsbook conductData and payment securityHow to contact us about changes

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What these terms cover and where they apply

zorototo link Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Terms & Conditions govern your zorototo link account, all gameplay, deposits and payouts. By opening an account, you confirm you meet the age requirement where local law permits, and that you accept these terms in full. Your account is personal and non-transferable; you alone are

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responsible for keeping your login secure and all activity under your username. We reserve the right to suspend, close or restrict your account if you breach these rules, engage in fraud, or use multiple accounts. Withdrawals depend on successful account verification, and funds must be requested
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via the same payment method you used to deposit. Access to specific games and features depends on local law and your region.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH US DIRECTLY

Contact us about your account and terms

Team online

Live chat support

Available in English and Indonesian. Open the chat bubble in the bottom-right corner of the lobby or settings page and describe your question about account rules, withdrawals or verification.

Email support channel

Send detailed inquiries to our support team at [email protected]. Include your account username and a clear description of your terms question. Expect a reply within 24 hours.

In-account help centre

Navigate to Settings > Help & Terms inside the zorototo link lobby to browse frequently asked questions about account conduct, payouts and policy changes. Search by keyword or browse by topic.

HOW WE PROTECT YOUR ACCOUNT

Security, data handling and your privacy rights

Login security and device recognition

Your account password is encrypted end-to-end. We log unusual login attempts and notify you if we spot activity from a new device. You can review active sessions and sign out remotely from the Security tab.

Payment verification and anti-fraud checks

Before we release a withdrawal, we verify your identity using the payment method you deposited from. Large withdrawals may require additional documentation. This protects both you and our payment partners like DANA, OVO and GoPay.

Cookie and tracking policy

We use cookies to keep you logged in, remember your lobby preferences and detect fraud. You can manage cookie consent in your browser settings without losing account access, though some lobby features may not load smoothly.

Data retention and account deletion

We keep your account data for the life of your account plus 7 years after closure for regulatory compliance. You can request account deletion by emailing [email protected] with proof of identity; we'll remove personal data where law permits.

Dispute resolution and complaints

If you dispute a transaction or believe we've breached these terms, contact our support team first. We aim to resolve disputes within 14 days. Formal complaints can be escalated to our compliance officer.

Policy updates and your consent

We update these terms when payment rules, regional laws or security practices change. We notify you by email and in-account banner at least 30 days before changes take effect. Continued play after the notice date means you accept the updated terms.

Questions about your account terms

No. Each account is personal and non-transferable. Sharing login credentials violates these terms and puts your funds at risk. If we detect suspicious activity or multiple logins from different devices on the same account, we may freeze it pending verification.

We do not recommend VPNs, as they may trigger fraud alerts that block withdrawals temporarily. If you need to play from a different location, contact support to verify your identity first. Access depends on local law in your region.

Deposits usually clear within 30 seconds to 2 minutes after you confirm the transaction in your payment app. If your deposit doesn't appear after 5 minutes, check your payment app receipt and contact our support team with the transaction ID.

No. Withdrawals must go back to the same payment method (DANA, OVO, GoPay or QRIS account) you used to deposit. This protects you from fraud and ensures faster, safer payouts. Contact support if your payment method has changed.

For withdrawals above 5,000,000 IDR, we may request a photo of your ID card or passport, a recent utility bill, and a selfie holding your ID. This is a one-time verification. Upload documents securely via Settings > Verification in your account lobby.

Yes, you can reopen a closed account by logging in or contacting support. However, if your account was closed due to a terms breach (fraud, multiple accounts, etc.), reactivation may be refused. Account deletion is permanent and cannot be reversed.

Contact [email protected] or use the in-account Help & Terms tool to report concerns. Formal complaints about policy breaches can be escalated to our compliance officer. We respond to all complaints within 14 business days.

Terms & Conditions that protect your play

Contact us about your account and terms

Live chat support

Email support channel

In-account help centre

Security, data handling and your privacy rights

Login security and device recognition

Payment verification and anti-fraud checks

Cookie and tracking policy

Data retention and account deletion

Dispute resolution and complaints

Policy updates and your consent

Questions about your account terms

01 Can I share my zorototo link account with family or friends?

02 What happens if I use a VPN or proxy to access zorototo link?

03 How long do deposits via DANA, OVO or GoPay take to reach my account?

04 Can I withdraw funds to a different bank account than the one I deposited from?

05 What documents do I need to verify my account for large withdrawals?

06 If I close my account, can I reopen it later?

07 How do I request changes to these terms or report a breach?

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