Reference

Explore Our Legal Terms and Account Rights

zorototo link operates under a clear legal framework designed to protect your account, your data, and your rights as a user in Indonesia — where local law permits.

Data Protection PolicyAccount Terms & ConditionsDANA, OVO, GoPay, QRIS CoveredIndonesia Jurisdiction ClauseUser Rights Charter
Explore Lobby Read FAQ
zorototo link Explore Our Legal Terms and Account Rights
CONTACT LEGAL SUPPORT

Open a Legal Inquiry Through Our Support Channels

If you have questions about how your data is stored, how a transaction was processed, or how to submit a formal legal request, our support team is available seven days a week. You can reach us via live chat from 08:00 to 23:00 WIB, by email for written legal requests, or through our in-app help desk — accessible from any Android or iOS device running the zorototo link application.

Team online

Live Chat Support

Available daily from 08:00 to 23:00 WIB. Use the chat icon in the bottom-right corner of your account dashboard to submit legal questions or account correction requests directly to our compliance team.

Email Legal Requests

Send formal data-access requests, correction notices, or legal correspondence to our dedicated support email. We aim to respond within 3 business days and confirm receipt within 24 hours of submission.

In-App Help Desk

From inside the zorototo link app on your phone, navigate to Account › Help › Legal Inquiry. This path works on both Android and iOS and lets you attach documents or screenshots relevant to your request.

HOW WE HANDLE THIS

See How zorototo link Protects Your Account

Your account security and data integrity are managed through a combination of technical controls and documented internal policies.

Data Handling

We collect only the data needed to operate your account — name, contact details and payment identifiers for DANA, OVO, GoPay or QRIS. No additional profiling data is sold or shared without your written consent.

Cookie Policy

Our site uses session cookies for login persistence and analytics cookies to understand page usage. You can manage or disable non-essential cookies from the cookie preferences panel in your account settings at any time.

Account Security

Every account is protected by two-factor authentication, available via SMS to your registered Indonesian mobile number. Login attempts from unrecognised devices in cities like Surabaya or Bandung trigger an automatic verification email.

Data Retention

We retain active account data for the duration of your account. After account closure, transactional records are kept for the period required under applicable Indonesian financial law, then permanently deleted from our servers.

Who to Contact

For all data-related legal matters — including access requests, correction filings or deletion notices — contact our Data Officer via the email channel listed above. We do not route legal requests through social media channels.

Requesting Changes

You may request correction or deletion of your personal data at any time. Submit the request via email or in-app help desk; our compliance team processes verified requests within 5 business days and confirms completion in writing.

Check Answers to Common Legal Questions

We have compiled the questions we receive most often about our legal terms, your rights, data access and how to take action on your account. If your question is not covered here, our live chat team is available from 08:00 to 23:00 WIB to assist you directly.

We collect your name, email address, phone number and payment identifiers — such as your DANA, OVO or GoPay account reference — needed to operate and verify your account. No biometric or surplus data is collected at registration.

Submit a written data-access request via our support email or through Account › Help › Legal Inquiry in the app. We confirm receipt within 24 hours and deliver a full data summary within 5 business days of identity verification.

Yes. After your account is closed, you may request permanent deletion of your personal profile. Transaction records required under Indonesian financial regulations are retained for the legally mandated period before deletion.

Access to our platform and eligibility for specific features depends on local law. We apply regional checks automatically, and you will receive a clear notice if a feature is unavailable in your jurisdiction.

Payment data processed through DANA, OVO, GoPay and QRIS is handled under each provider's own terms. We do not share your payment identifiers with marketing partners; data flows only to parties required for transaction processing.

Active transaction logs are accessible in your account dashboard at all times. After account closure, records are retained only for the period required by Indonesian financial regulation and then permanently removed from all our systems.

Contact our Data Officer via the support email listed in the Contact Legal Support section above. We acknowledge all formal complaints within 24 hours and open an internal review within 2 business days, providing written updates throughout.

Related Pages

zorototo link Indonesia Register zorototo link Casino About Us zorototo link Login